At Pocket HR Limited, we are committed to maintaining the trust and confidence of our visitors to our website and have designed the Pocket HR Privacy Policy to protect you and your data.

In particular, we want you to know that Pocket HR Limited is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don't do that sort of thing. But just in case you don't believe us, this Pocket HR Privacy Policy contains all the detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. So grab a cuppa and read on…

How Will The Pocket HR Privacy Policy Protect My Data?

When processing personal data, Pocket HR Limited has adopted the following Pocket HR Privacy Policy as laid down in the EU GDPR Regulation:

Personal Data shall be processed lawfully, fairly and in a transparent way.
Personal Data shall be collected for specified, explicit and legitimate purposes only.
Personal Data shall be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
Personal Data shall be accurate and, kept up to date. This means Pocket HR Ltd. must have in place processes for identifying and addressing out-of-date, incorrect and redundant Personal Data.
Personal Data shall be kept in a form which permits identification of Data Subjects for no longer than is necessary for the purposes for which the Personal Data is processed.
The integrity and confidentiality of Personal Data are maintained at all times through appropriate technical and organisational measures, including protection against unauthorised or unlawful Processing, and against accidental loss, destruction or damage.

This Pocket HR Privacy Policy (together with our terms and conditions and any other documents referred to it) sets out the basis for processing any personal data we collect from you or that you provide to us. Please read the following carefully to understand our practices regarding your personal data. By using our websites: www.kateunderwoodhr.co.uk, www.pockethr.co.uk (our 'Website') you are accepting and consenting to the practices described in this Pocket HR Privacy Policy.

Depending on why you are providing your personal data, for the purpose of the Data Protection Act (the 'Act'), the data controller (or entity responsible for the data collected) will be either us and/or any of our subsidiaries* (together 'Pocket HR Limited'). Within the context of this policy 'we' means Pocket HR.

*Pocket HR Limited, Rownhams House, Rownhams, Southampton, Hampshire SO16 8SL (registered in England: ‪10600197)

Cookies

We use cookies on our website to distinguish you from other users, help us provide you with a good experience when you browse our site, and allow us to improve our site. Cookies are small text files that are placed on your computer or mobile device when you visit a website.

Our use of cookies is governed by the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR). These laws require us to obtain your consent before setting non-essential cookies.

Cookie Consent

When you first visit our website, you will see a cookie consent banner. This allows you to:

Accept all cookies (essential, analytics, and functional)
Reject all non-essential cookies (only essential cookies will be set)
Manage your preferences (choose which categories of cookies you consent to)

Essential cookies are necessary for the website to function and are always set. Non-essential cookies (analytics and functional) will only be set if you give your consent. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of any page.

For detailed information about the cookies we use, including their names, purposes, and durations, please see our Cookie Policy.

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include:

Theme preference cookies - Store your preference for light or dark mode
Quiz progress cookies - Store your progress when using our HR Health Check quiz

Analytics Cookies (Require Consent)

These cookies help us understand how visitors interact with our website. They are only set if you consent to analytics cookies:

Google Analytics - We use Google Analytics to understand how people use our site, including metrics such as page views, visitor locations, and site performance. All data collected is anonymous and does not identify you as an individual. For more information, see Google's privacy policy.

ContentSquare - We use ContentSquare (formerly known as Hotjar) to better understand our users' needs and optimize our website experience. ContentSquare uses cookies and other technologies to collect data on user behavior, including device information, browser type, and geographic location (country only). All data is stored in a pseudonymized form. ContentSquare is contractually forbidden to sell any of the data collected on our behalf. For more information, see ContentSquare's privacy policy.

Functional Cookies (Require Consent)

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. Currently, we may use:

ElevenLabs AI Chat Widget - If enabled, this widget uses cookies to provide chat functionality. For more information, see ElevenLabs' privacy policy.

Managing Cookies

You can manage your cookie preferences at any time by:

Clicking the "Cookie Settings" link in the footer of any page
Using the cookie consent banner if it appears
Adjusting your browser settings to block cookies

Please note that blocking essential cookies may affect your ability to use our website. You can find detailed information about managing cookies in our Cookie Policy.

Mailing Lists

As part of the registration process for our monthly e-newsletter, our Pocket HR Privacy Policy requires we let you know that we collect personal information. We use that information for a couple of reasons: to tell you about stuff you've asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you're happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, Infusionsoft, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer, Kate Underwood.

Ticketing Data

When you purchase a ticket (or tickets) online your name, address data, email and contact number will be stored in our Ticketing system, Eventbrite. You may, of course, purchase a ticket (or tickets) in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.

Where We Store Your Personal Data

The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area ('EEA'). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Pocket HR Privacy Policy.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we wish to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and request your consent to these activities. If you wish to change your mailing preferences or opt-out of specific marketing communications sent from the Pocket HR Limited, you may notify us via email on dpo@kateunderwoodhr.co.uk. Alternatively, you may contact us on +44 (0)20 8612 6208. It may take up to 21 days for the changes to come into effect. Please note that this will not alter your current email subscription preferences.

The Websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Accuracy

By adhering to the Pocket HR Privacy Policy, we will take reasonable steps to create an accurate record of any personal data you have submitted. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data. You can update your personal data by emailing us at dpo@pockethr.co.uk or by calling us on +44 (0)20 82 025160. Please note that it could take up to 21 days for the changes to come into effect.

Access To Your Personal Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee (as amended from time to time) to meet our costs in providing you with details of the information we hold about you.

If you would like to request a copy of your personal data under the Act or have any other queries relating to the Pocket HR Privacy Policy, please email dpo@pockethr.co.uk.

Changes To The Pocket HR Privacy Policy

Any future changes we may make to the Pocket HR Privacy Policy will be posted on this page.

Last Updated: 19 November 2025